Seamlessly capture leads with our wi-fi powered customer engagement platform.
Get superpowers that supercharge your business.
Zenreach was created to solve one of the most important problems in the modern economy—consumers spend most of their time online, yet over 90% of purchasing still happens offline — and there is no link between the two systems We're closing the online-to-offline loop.
Zenreach is a simple and powerful WiFi-powered marketing platform that delivers automated smart messaging, incorporates a comprehensive CRM, offers tools to manage your reputation in real-time, analyzes walk-through rates™, and more.
- Know your customers: We’ll turn your WiFi into a contact collecting powerhouse. You’ll know your customers’ email, demographic info and visit behavior. And it all happens automatically through your new branded login portal.
Send the right message, at the right time: With Zenreach’s Smart Messages, you can build a real connection with your customers, sending the right messages to the right customers at the right time. Haven’t seen Karen in a while? You can create a custom Smart Messages campaign to entice her back.
Maintain a good reputation: Zenreach gives you the power to manage your reputation in real-time, letting you point happy customers to some of the most popular review sites while interacting personally with any unhappy customers before they post bad reviews.
Zenreach
What is Zenreach?
Zenreach is a simple and powerful marketing platform that delivers automated smart messaging, incorporates a comprehensive CRM, offers tools to manage your reputation in real-time, analyzes Walk-Through Rates™, and more.
Zenreach is recognized leader in the industry with thousands of customers and has raised over $80M in funding.
Do customers expect free guest WiFi at local businesses?
65% of customers expect WiFi at businesses where they spend time. In addition, 70% of mobile users log on to public hotspots.
How prevalent is WiFi?
In 2017, 68% of all Internet traffic will either originate or terminate over WiFi or mobile-connected devices.
How does WiFi positively impact my business?
Customers who sign on through Zenreach WiFi visit 65% more often than customers who don’t.
What is a WiFi hotspot?
A hotspot is a physical location (powered by a Wi-Fi device) that enables free guest WiFi where people may obtain internet access. This is done through a wireless local area network (WLAN) using a router (access point) connected to an internet service provider. Zenreach is a hardware agnostic platform available on most routers.
How does Zenreach actually work for my customers and guests?
- Zenreach enables you to provide your customers with free guest WiFi.
- Customers can then access this secure WiFi network through your branded portal.
- Zenrach collects customer contact information and keeps track of how often your customers come back through your door.
- You can then automate smart marketing to your customers who log onto WiFi.
- Zenreach shows merchants how many people walk back through the door after receiving a message (our Walk-Through Rate™) and calculates incremental revenue and marketing attribution.
What customer information does Zenreach collect?
Zenreach collects information on a customer's visit frequency, age, gender, and location.
What triggers can be used to send automated Smart Messages?
Default Smart Message triggers on the dashboard include:
- First time customer
- Repeat customer
- Loyal customer
- Lost customer
- Birthday
- Anniversary
Each trigger and its corresponding message is customizable.